Gave me the wrong item Contacted delivroo for a refund. Then he calls saying that he is going to call the gaurds since I got a refund and saying he is coming to my house for the money.
Reply to your response I ordered at 7:40 got it at 8:40. I contacted delivroo straight away when i saw that the order was wrong and I didn’t want to wait another hour for me to get the food. You called me 5 hours later and one in the morning. And wanted the food back. So you could sell it which is totally disgusting. Or you wanted a refund and was threatening to come to my house.
You placed your order at 19:40 and received it at 20:20. Waiting until nearly 1:00 am to claim it was wrong, is not a valid basis for a refund. We attempted to resolve this by offering to collect the item, but there was nothing left to collect. We will always challenge refund requests that do not follow logical or fair procedures. We stand by our quality and our right to protect our business from unfair refund claims.
Adding reply: i still have email of complain and you yourself offer to collect from your home i wasn't the first and what you try to do with google profile doesn't happen and wont happen.
